The UK Border Agency and the British Embassy, Sana'a work in partnership to provide a visa service here. The British Embassy, Sana'a only accepts online visa applications. All enquiries about - and applications for - UK visas are handled by the British Embassy visa section.

Where can I get advice?

Our visa section staff cannot give you advice on how to complete your application, or what type of visa you should apply for. If you need help with your application or advice about the UK's immigration rules and requirements, you should seek advice from a qualified immigration adviser. In the UK these are immigration advisers regulated by the Office of the Immigration Services Commissioner or legally qualified professionals regulated by designated professional bodies. Their websites are:

• Law Society of England and Wales
• Law Society of Scotland
• Law Society of Northern Ireland
• Institute of Legal Executives

How do I submit my application?

You can submit your application through our online application service at the visa section of the British Embassy.

Service standards - complaints and compliments

UK Border Agnecy aims to offer a fair and professional service to all our customers.  We welcome feedback which tells us where we need to improve.

If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply within 20 working days

If you wish to complain about the service you received from the UK Border Agency at this Embassy, please address your complaint to the Entry Clearance Manager at:

PO Box 1287
938 Thaher Himiyar Street
East Ring Road
Near Mövenpick Hotel
Sana’a

Customer Survey

Your views count! Please spend a few minutes completing this survey about our visa services. Your feedback will help us improve our service to you and other customers in the future. Please complete your survey via the following link Customer Survey.